01
Angry consumers act fast
Consumer protection prospects have been defrauded, sold defective products, or harassed by debt collectors. They're emotionally charged and ready to hire immediately. Speed wins.
For Consumer Protection Attorneys
Consumers who've been scammed need an attorney now — not next week
Consumer protection prospects are frustrated, angry, and ready to act. They've been wronged and want justice. FirmFirst ensures you respond first and convert more cases.
How a lemon law case drives to another firm
Tuesday evening. You're at dinner.
6:45 PM
Lemon law inquiry submitted
New car owner — 4th trip to the dealer for the same defect. Manufacturer won't buy it back. She's furious and searching 'lemon law attorney' on her phone.
6:48 PM
Forms submitted to 3 consumer protection firms
She wants an attorney who will take this seriously. She's comparing reviews and response times.
6:53 PM
Competitor calls back
Another attorney got a text notification, reviewed the details (repeat defect, manufacturer stalling), and called within 8 minutes: 'This sounds like a strong lemon law case. Let me explain your options.'
7:10 PM
Consultation scheduled
The competitor offered a free consultation for tomorrow. She cancelled her other inquiries. Fee-shifting statute means the attorney gets paid by the manufacturer.
Wednesday 10:00 AM
You see the inquiry
15 hours too late. She has an attorney. A lemon law case with fee-shifting — essentially free revenue — gone.
$5,000+
Lemon law cases pay attorney fees through fee-shifting statutes. You didn't lose a client — you lost guaranteed revenue.
Consumer protection-specific challenges
02
Fee-shifting makes every case valuable
Many consumer protection statutes (FDCPA, lemon law, TCPA) include fee-shifting provisions — the defendant pays your attorney fees. Missed cases aren't just lost clients, they're lost guaranteed revenue.
03
High inquiry volume, variable case quality
Consumer protection attracts a wide range of inquiries, from strong FDCPA claims to questionable complaints. You need to qualify fast and focus on cases with real legal merit.
response window where conversion is 21× higher — consumer protection cases are won or lost in minutes
MIT / HBR Research
How FirmFirst helps consumer protection attorneys
Respond while they're still angry
Consumer protection prospects are most motivated right after the incident. FirmFirst notifies you in 30 seconds. Call back while the frustration is fresh and the details are clear.
Consumer protection intake form template
Pre-built form with consumer protection questions: claim type (lemon law, FDCPA, fraud, defective product, TCPA), company/product involved, amount of loss, documentation available, and timeline.
Qualify case merit before the consultation
Intelligence signals help you assess prospect legitimacy and case merit. Focus on documented claims with clear statutory violations, not vague complaints without evidence.
Win fee-shifting cases automatically
Lemon law, FDCPA, and TCPA cases include fee-shifting. Your client pays nothing, the defendant pays your fees. Missing these cases means missing guaranteed revenue. FirmFirst ensures you don't.
Built for every consumer protection matter type
FirmFirst's consumer protection intake form captures the right questions for each claim type.
- Lemon Law
- FDCPA / Debt Collector Harassment
- TCPA / Robocall Violations
- Product Liability / Defective Products
- Consumer Fraud
- Deceptive Trade Practices
- Warranty Disputes
- Auto Dealer Fraud
- Identity Theft
- Data Breach
- Insurance Bad Faith
- Predatory Lending
- Unfair Business Practices
- Class Action Consumer
- Home Improvement Fraud
- Truth in Lending (TILA)
How it works for consumer protection attorneys
1
Prospect submits inquiry
Lemon law, FDCPA, or fraud — your consumer protection intake form captures claim type, company involved, loss amount, and documentation. Embed on your site or share a link.
1
Prospect submits inquiry
2
You're notified in 30 seconds
Text and email with prospect name, claim type, company involved, and intelligence signals. Assess case merit from your phone.
2
You're notified in 30 seconds
3
You call back prepared
Contact validity and background signals help you confirm the prospect is legitimate. Open with: 'I reviewed your claim against [Company]. Here's what I think we can do.'
3
You call back prepared
4
Client signs retainer
You responded in 5 minutes. The prospect felt taken seriously for the first time. For fee-shifting cases, there's no cost to the client — and guaranteed revenue for you.
4
Client signs retainer
Results from consumer protection attorneys
< 5 min Average response time
79% of clients hire first responder
$49/mo Less than one billable hour
Common questions from consumer protection attorneys
How does FirmFirst help with fee-shifting case intake?
The intake form captures statutory basis (FDCPA, lemon law, TCPA) so you can immediately identify fee-shifting cases and prioritize them.
Can I filter out weak consumer complaints?
Yes, intake captures documentation available, loss amount, and specific statutory violations — helping you focus on cases with real merit.
Do I need to change my existing website?
No. Embed the FirmFirst intake form on your current site with a single code snippet, or share a standalone form link. Setup takes under 5 minutes.
What happens when I hit 10 inquiries on the free plan?
You keep using FirmFirst. We'll prompt you to upgrade to Pro Solo at $49/month. For a consumer protection attorney, that's less than one billable hour — and it only takes winning one extra fee-shifting case to pay for years of FirmFirst.
Does FirmFirst work for class action consumer protection cases?
FirmFirst is designed for individual case intake. For class action intake, you may need additional tools. For individual consumer protection cases, FirmFirst is purpose-built.
Start winning more consumer protection cases
Free for 10 inquiries per month. No credit card required.
- Free for 10 inquiries/month
- No credit card required
- Setup in under 5 minutes