Client Acquisition Platform
FirmFirst automates the complete client acquisition workflow for solo and small law firms.
FirmFirst mobile dashboard
Sarah Johnson
Family law consultation request
"Someone contacted me"
Every inquiry captured. You're notified in under 30 seconds. Prospect gets an instant response.
79% of clients hire whoever responds first
Web forms, email, and dedicated intake address. Phone, SMS, and social media coming soon.
SMS + email notification within 30 seconds of inquiry capture. Your phone buzzes no matter where you are.
Prospect receives immediate confirmation email setting expectations for your response time.
Tap-to-call, tap-to-email, and full inquiry details on your phone.
"Who is this person?"
Before you pick up the phone, you'll know if the email is real, if the phone is legit, and who you're actually talking to.
Know who you're calling back before you pick up the phone
FirmFirst provides intelligence at three levels: automatic signals (every inquiry), enrichment (paid plans), and verification (attorney-initiated, Phase 2).
Email validation, phone verification, device intelligence, and network analysis run automatically within 30 seconds of capture.
Person enrichment adds context about who the prospect is—employer, job title, LinkedIn profile, social profiles, location history.
Formal identity verification through document upload, biometric matching, and database confirmation.
"Let's meet"
Schedule consultations without the back-and-forth. Walk in prepared with the full intelligence report.
Prospects see your availability in real-time and book directly. Syncs with Google Calendar, Outlook, or iCal.
Email and SMS reminders sent to prospect 24 hours and 1 hour before consultation.
Intelligence report (signals + enrichment) automatically attached to calendar event. Review before the call.
Track no-show rates and send follow-up automatically.
"They're my client"
From 'yes' to signed engagement letter. Retainer collected. Documents gathered. Handoff to your practice management system.
Generate engagement letters from templates. Send for e-signature. Track status.
Send retainer agreements with integrated payment collection (Stripe, LawPay).
Send prospects a checklist of required documents. Track completion.
Export client data to your practice management system (MyCase, PracticePanther, and more). Or use API for automatic sync.
Specialized intake templates and workflows for the most common solo and small firm practice areas.
Yes. The free plan includes multi-channel capture and instant notification. Signal analysis (Tier 1 intelligence) runs automatically on all plans. Enrichment (Tier 2) is available on paid plans. You can upgrade anytime.
If you're already using FirmFirst when Phase 2 launches, you'll get early access to Consult (Q2 2026) and Engage (Q3 2026) features. Your existing inquiries and data remain intact—new capabilities layer on top.
Use what you need. Many solo attorneys start with Respond (capture + notification) and Evaluate (intelligence). Consult and Engage are optional workflows for firms that want end-to-end automation.
Respond: Embed intake forms on any website (WordPress, Squarespace, Wix, custom). Engage (Phase 2): Export client data to your practice management system or use API for automatic sync.
No. FirmFirst surfaces information. We never recommend accept/decline. The attorney always makes the call. A red flag means 'proceed with caution,' not 'reject.'
Free for 10 inquiries per month. No credit card required. Upgrade when you're ready.